Ah Loot and her friends went for dinner at Peony Garden nyonya restaurant at Dataran Sunway. This restaurant is newly opened, about four months old. Earlier in the day, Ah Loot’s friend had called the restaurant to make a reservation and also to order the duck soup which they confirmed was available. However, when they reached the restaurant, there was no duck soup. They denied receiving any phone call earlier regarding the duck soup. So, then hoh, Ah Loot kicked up a storm, say, how come liddat one. At first say got, now say no. But there was no apology forthcoming from the restaurant owner and since they were already there, they decided to stay on and order the food. After all that drama, Ah Loot said that the food was nice and the price was reasonable. She didn’t take note of the names of the dishes but those of you who are familiar with nyonya food would be able to identify them. Yummy, yummy!
Rice on the flower plate look kinda creative, but no, I wouldn’t patronize a restaurant wif bad service no matter how gd their food is. They shld learn how to respect customers 1st.
True, service counts.
Just patronized the restaurant this evening. You are right. Service is below par. We were the last customers at 9.30pm. The owners/managers were sitting around playing on their laptops and when we leave, they were not bothered even to say thank you or open the door for us. By the way, the food is actually below average. Eaten much better nyonya cuisine for same prices.
I believe strongly in good service, in any size restaurant esp if we know the owners are there.
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